HOW TO CREATE A 'NO COMPLAINING' ORGANIZATIONAL CULTURE
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(...AND WHY IT WILL BE GOOD FOR EVERYONE)
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Why Organizational Health Matters
The 'No Complaining' Framework
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THIS BOOK WILL HELP THE PEOPLE IN YOUR ORGANIZATION:
Move quickly into problem-solving mode, rather than remain in frustration-mode
Have productive conversations – even difficult ones – that will diffuse tension and enhance teamwork
Interact effectively with leaders, peers, and followers by understanding the unique dynamics of each type of relationship
Streamline communications so everyone (executives to line) is aligned, coordinated, and informed
Become more self-aware and emotionally healthy
Establish formal or informal peer support structures that will create a sense of purpose, loyalty, and health among employees
FROM THE BACK COVER
Current research is clearly revealing the benefits of a positive organizational culture. The most successful organizations know this. But organizational culture is notoriously hard to change. This book provides a simple and practical system that everyone in the organization—from the executive suite to the line level—can follow together to pursue healthy cultural change that will last. The approach teaches employees to recognize the common experience of complaining as an alert signaling them to take appropriate, culture changing action. Rather than a plague to be eliminated, people learn to see complaining as a symptom pointing to an opportunity to resolve a problem. When complaining is addressed constructively, not only will complaining diminish, but the organization will enjoy an increase in productivity, creativity, problem solving, employee health, morale, retention, engagement, and other positive elements that will advance its mission.
50% off introductory discount for the Basic Organizational Culture course
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